PRIVACY POLICY

This Privacy Policy sets out the manner in which VSFF collects, uses, maintains and discloses information collected from users (hereinafter referred to as "Users") of the vsffoundation.ca website (hereinafter referred to as the "Website"). This Privacy Policy applies to the Website and all products and services offered by VSFF.

Personal information

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register on the Website, make a donation, subscribe to our newsletter, respond to a form, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked to provide their name, e-mail address, postal address, telephone number and other information as appropriate. Users may, however, visit our Site anonymously. We will only collect personal information from Users if they voluntarily submit it to us. Users may always refuse to provide personal information, except that this may prevent them from participating in certain activities related to the Site.
 

Browsing information on the Site

We may collect information about Users whenever they interact with our Site. This navigational information may include browser name, computer type and technical information about how Users connect to our Site, such as the operating system and Internet service providers used and other similar information.

How we use the information collected

VSFF may collect and use Users' personal information for the following purposes:

• Improving customer service: The information you provide helps us respond to your customer service requests and support your needs more effectively.

• Personalising the user experience: We may use information in aggregate to understand how our Users as a group use the services and resources provided on our Site.

• Improving our Site: We continually strive to improve our Website offering based on the information and feedback we receive from you.

• Sending periodic e-mails: We may use the e-mail address to respond to User requests, questions and/or other enquiries. If the User decides to subscribe to our mailing list, they will receive emails that may include company news, updates, product or service information, etc. If at any time the User wishes to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

• Protection of information : We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

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Third-party companies

The data provided in forms is hosted and managed by Activity Messenger. To learn more about how Activity Messenger manages your form data, please refer to this page.

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Sharing of your personal information

We do not sell, trade, or rent Users' personal information to third parties. We may share generic aggregated demographic information unrelated to personally identifiable information about visitors and users with our business partners, trusted affiliates and advertisers for the purposes described above.
 

Changes to this privacy policy

VSFF reserves the right to update this privacy policy at any time. When we do, we will revise the update date at the bottom of this page. We encourage Users to check this page frequently to stay informed of changes in how we protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and to be aware of any changes.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and the terms of use. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at :

VSF Foundation, 261 Rue St Hilaire, J4P 2P4, info@vsffoundation.ca

This policy was last updated on 25 March 2024.